Your space. Your privacy.

Account and saved work

Google and Firebase handle sign-in. The portal stores your Google account identifier, name, and email to recognize your account. Progress, bookmarks, daily invitation selections, and reflections are stored with that account.

Private reflections

Other members cannot see your reflections, and Creator Studio does not provide a view of them. Authorized service administrators may have technical access for operating and supporting the service. Avoid entering sensitive medical or financial information.

Chat and contacting the team

Before chatting, we ask for your first and last name, email, and optional phone number. With your consent, we store these details and your messages to answer questions and follow up. This is not a marketing signup. The automated FAQ guide uses approved public information only; it does not read paid lessons, private drafts, or your member reflections. It is not a live person.

A secure, essential browser cookie gives this browser access to your conversation for 30 days. Do not use a shared browser for private questions. Contact details are not verified account identities. Chat records become eligible for deletion after 90 days from creation and are removed during routine site activity. Contact us to request earlier deletion or a copy. We may retain related support emails or records as needed to resolve your request and meet legal obligations.

Authorized village owners can read your questions and reply in Creator Studio. Cloudflare stores chat records and delivers email alerts to support@malulaniinnovations.com. These alerts contain a conversation reference, not your contact details or transcript. Replies appear in your original browser; the team may also contact you using the details you provided. Please do not include passwords, payment-card details, or private health information.

Billing and service providers

Stripe handles payment details, billing addresses, subscriptions, and invoices. The portal stores a Stripe customer reference and checks subscription status to determine lesson access. Full card details are not stored in the portal. When a checkout is labeled sandbox, use test payment details only; live checkout is labeled separately. Hosting and member storage use Sites and Cloudflare.

Member conversations and notifications

Your chosen display name and forum posts are visible to members. Your introduction and chosen availability appear in the directory only when you opt in to connection requests. Each new member conversation requires acceptance. Existing conversations remain available after opting out; you can block a participant. The village team can offer private support without a connection request. Private conversations can be opened in the app only by their participants. Reporting a private message shares that specific message and your report with moderators. Messages are stored on our servers, not end-to-end encrypted. The service operator may access records for support, security, or legal obligations. See the community guidelines.

Optional push notifications store a browser subscription and encryption keys linked to your account. Browser push providers deliver generic alerts without message text. You can disable them for one device or all devices in Notifications. Do not disturb silences push alerts while keeping messages in your inbox. Discussion and message records are retained to provide conversation history; contact support for export or deletion requests.

Online status and course support

While signed in to the course portal, short-lived status updates let village owners see recently connected members, whether a tab is active or idle, and a general location such as a course day or Library. This does not show reflection text, other conversations, or exact viewing behavior. Other members cannot see this live activity; they see only your chosen availability if you opt in to the directory. Entries disappear from the online list within 90 seconds without an update. Session records older than an hour are removed during subsequent portal activity; we do not build a browsing history from these updates.

Gatherings and replay providers

Joining a gathering opens Zoom. Replays may embed Google Drive, which receives ordinary connection information when you choose Play. Their account, cookie and sharing settings apply. A restricted Drive file requires permission from its owner; an anyone-with-link file is not restricted to village members. Hosts must disclose recordings to participants before recording.

Optional analytics and advertising

With your permission, Google Analytics can measure visits, journey links, and sharing on our public home, course, village, and questions pages. Separately, Meta Pixel can measure visits to these public pages to help evaluate our advertising. These optional providers load only after you opt in and when the service is connected.

These tools may receive cookie identifiers and ordinary browser and connection information. We do not use them inside the member portal or on shared completion awards, and we do not send account names, email addresses, private reflections, conversations, course progress, or payment details to them. Google advertising personalization and Meta automatic matching are not enabled by this integration.

Your browser keeps your choice for up to 180 days. Choose Cookie preferences in the footer to review or withdraw consent at any time. Choosing Essential only keeps optional measurement off and does not affect access to the village. Withdrawal stops future optional measurement and removes the optional cookies we can clear on this domain; it does not erase information already received by a provider. Your browser’s Global Privacy Control keeps advertising measurement off.

Browser storage and service logs

Firebase may keep your sign-in session in browser storage. Display preferences may also be saved in your browser. Server logs, request limits, and owner editing audit records help operate the service; reflection text is not intentionally written to application logs.

Questions and data requests

The Aloha Village is operated by Malu Lani Innovations LLC. Email support@malulaniinnovations.com for access, correction, export, or deletion requests. We may verify account ownership before acting. Account records are retained as needed to provide the service, handle billing, and meet applicable obligations; contact us for the retention details relevant to your request.